Last updated: 1 November 2026
1. Keep it fun
Free Gex is free entertainment: no purchases, no real-money bets and no cash prizes. Even so, any game can take up more time or attention than you meant it to. These simple habits help keep play healthy:
- Decide how long you'll play before you start, and stick to it.
- Take regular breaks. Get up, stretch and have a drink of water.
- Don't play when you're upset, stressed or tired, or to escape problems.
- Keep a balance with work, sleep, family, friends and other hobbies.
- Remember that free coins aren't a test run for real-money gambling. Doing well here doesn't mean you'd do well with real money.
2. Signs to look out for
- Playing for much longer than you planned, again and again
- Feeling irritable or restless when you can't play
- Thinking about games when you're doing other things
- Hiding how much you play from people close to you
- Moving on to real-money gambling and finding it hard to stop
If any of these sound familiar, take a break and consider talking to one of the free services below.
3. Tools we offer
- Take a break: ask Player Care to pause your account for a period you choose.
- Restrict your account: ask us to limit or block your access.
- Delete your account: do it yourself straight away from My account, or ask us to.
- Sign out: you can sign out at any time. Nothing on Free Gex keeps running when you leave.
4. Free, confidential support in the UK
| Service | How to reach them |
|---|---|
| GamCare: National Gambling Helpline | 0808 8020 133 (24/7) · gamcare.org.uk |
| BeGambleAware | begambleaware.org |
| GAMSTOP: free self-exclusion from UK gambling sites | gamstop.co.uk |
| Gamblers Anonymous UK | gamblersanonymous.org.uk |
| Samaritans: if you're struggling | 116 123 (free, 24/7) · samaritans.org |
5. Protecting under-18s
Free Gex is strictly for adults aged 18+ in the UK. Every visitor is asked to confirm their age, and every account holder confirms it again at sign-up. If you share a device with children, use your device's parental controls and keep your account signed out. If you think someone under 18 is using Free Gex, please tell us and we'll close the account.